Terms and Conditions

1. Introduction

Welcome to Modelsupplies.co.za These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms and Conditions.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have the permission of a parent or legal guardian.
• You are legally capable of entering into binding contracts.

3. Products and Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• Product images are for illustration purposes and may differ slightly from the actual product.
• Availability is subject to stock levels.
• We reserve the right to discontinue or modify products without notice.

4. Pricing

• All prices are listed in ZAR.
• Prices include/exclude applicable taxes as indicated.
• Shipping charges are calculated during checkout unless otherwise stated.
• We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Orders

When you place an order:

• You agree that all information provided is accurate and complete.
• Orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent orders.

6. Payment

Payment must be made in full before your order is processed. We accept payment through approved payment methods displayed at checkout.

We use secure payment providers and do not store your full payment card details on our servers.

7. Shipping and Delivery

• Delivery times are estimates and are not guaranteed.
• We are not responsible for delays caused by couriers, customs, weather, or circumstances beyond our control.
• Risk in the goods passes to you upon delivery.

8. Returns and Refunds

Our Returns Policy forms part of these Terms.

Customers may request a return or refund in accordance with our Returns Policy and applicable consumer protection laws.

Returned items must generally:

• Be unused where applicable.
• Be returned in their original packaging where possible.
• Meet the eligibility requirements stated in our Returns Policy.

Refunds will be processed using the original payment method unless otherwise agreed.

9. Cancellations

Orders may only be cancelled before shipment. Once an order has been dispatched, it may only be returned in accordance with our Returns Policy.

10. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities under your account.
• You must notify us immediately of any unauthorized use

11. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with the website’s security or functionality.
• Upload malicious software or harmful code.
• Infringe on intellectual property rights.

12. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, software, and designs, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

13. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability relating to any order shall not exceed the amount paid for that order.

Nothing in these Terms excludes liability that cannot legally be excluded.

14. Warranties

Where applicable, products are covered by any manufacturer warranties and any statutory warranties provided under applicable law.

Except where required by law, products are provided “as is” without additional warranties.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Services

Our website may contain links to third-party websites or use third-party service providers. We are not responsible for the content, services, or practices of third parties.

17. Force Majeure

We are not liable for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or supply chain disruptions.

18. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updated Terms become effective when published on this website.

19. Governing Law

These Terms and Conditions are governed by the laws of  SOUTH AFRICA. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Location], unless applicable law provides otherwise.

20. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Business Name: Cogitare Imports PTY Ltd T/a Modelsupplies.co.za
Registration no.: 2019/338890/07
Email: info@modelsupplies.co.za
Phone: +27 65 885 1257